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• Data-Driven Results: I focus on metrics that matter. At Intuit, I led a curriculum redesign that resulted in a 470% increase in tNPS over a single tax season. At Bank of America, I consolidated eight separate lines of business into a unified onboarding curriculum, cutting development time by 30%.

• AI & Workflow Acceleration: I view AI as a strategic force multiplier, not a shortcut. Whether I am using AI to compress an entire end-to-end design lifecycle into less than 8 hours, or training teams of designers on tools like Synthesia and 7taps, I know how to use smart automation to slash time-to-market while fiercely protecting pedagogical quality.

• SME Collaboration & Leadership: As a Senior Lead, I excel at collaborating with Subject Matter Experts (SMEs), program managers, and cross-functional teams. I bridge the gap between technical operations and learner needs, creating scenario-based programs that feel relevant and real.

• The Neuroscience of Learning: Because of my deep background in education and technology coaching, every storyboard, outline, and custom HTML activity I build is intentionally anchored in cognitive science—ensuring maximum learner retention and engagement.

• Authoring & Media: Articulate Storyline & Rise, Camtasia, Adobe Creative Cloud, Synthesia, 7taps.

• Methodologies: ADDIE, SAM, Needs Analysis, Scenario-Based Learning, Microlearning, Agile/Scrum Frameworks.

• Emerging Tech: Prompt Engineering, Custom HTML Integration, AI-driven workflow optimization.

I am an enthusiastic multitasker, a strategic leader, and a committed lifelong learner. If you are looking for a forward-thinking instructional design leader who can scale your L&D workflows, leverage AI safely and efficiently, and deliver world-class training at speed, I would love to connect. 

Connect with me on LinkedIn: https://www.linkedin.com/in/tracysevin/